Our Shipping Policy
Thursday, 19 July 2018 | Admin
Please note: We will always try and dispatch your order the same day. However, for reasons beyond our control (e.g. exceptionally busy periods) this may not always be possible. We ask for your patience during these times and you can be assured your order will be dispatched at the next available opportunity.
Please read the following terms and if there is anything you may be unsure of do not hesitate to contact us.
Zodiac have partnered up with two of the leading courier services in the UK with Palletways and DPD. Doing so allows us to offer more flexible delivery options and a more efficient service, meaning we can supply in full, and on time to all of our key accounts.
1.1 Deliveries to the UK Mainland (Standard):
1.1.3 All Orders (including Online/Telephone/Email/Fax):
1.2 Northern Ireland, Channel Islands and Eire
1.3 Isle of Man/Scottish Highlands & Islands
* We will always try and dispatch your order the same day. However, for reasons beyond our control (e.g. exceptionally busy periods) this may not always be possible. You will be kept updated and informed throughout and your order will be shipped at the next available opportunity.
2.0 DELIVERY LEAD TIMES
At Zodiac, we understand the importance of our customers receiving their order(s) promptly. That is why we offer Same Day Dispatch which promises to ship all orders placed before 4pm* the same day, ready to deliver orders the very next working day. Unfortunately, some exceptions apply and the following areas may take 2-3 days:
For further information, please call a member of our sales team on 0121 415 2540