Product Guidance & Care


Ensure your cast iron's longevity and performance with these simple steps. Before first use,

wash and dry, then apply a thin layer of vegetable oil and bake upside down in a preheated

oven. When cooking, preheat, use moderate heat, and limit acidic foods to maintain seasoning.

For cleaning, hand wash with a brush, avoiding soap. Dry immediately to prevent rust, and

re-season as needed. Store in a dry place to avoid rust, and be mindful of gradual temperature

changes to prevent cracking.Troubleshoot rust with a scrub and re-season, or address sticky

residue with a salt scrub and re-seasoning.



To ensure the longevity and pristine condition of your Poly Rattan Baskets, please follow these

care guidelines: Use a damp cloth to gently wipe away any dirt or spills. Avoid using harsh chemicals

or abrasive cleaning tools, as these can damage the material. It is important not to submerge the

baskets in water, as this can weaken the material and affect its structure. Always keep them dry and

store them in a well-ventilated area if used outdoors.



Care for your bamboo steamer by hand washing with mild soap and a soft brush, avoiding

abrasive pads or extended soaking. Ensure thorough air-drying after washing to prevent

mold growth before storing. Store in a well-ventilated area to avoid residual moisture.

Maintain the integrity of the wood by occasionally applying a small amount of food-safe

mineral oil. Exercise caution and never place the bamboo steamer directly on a heat source, such as a stove burner.



Acacia wood is a natural product and as such there will be variation of colour and grain from

time to time. As with all wood, Acacia wood is not dishwasher safe and should be washed in

warm soapy water and dried immediately. It should not soak in water. As with many wooden

products Acacia wood can dry out, so store in a cold dry place and we recommend applying

vegetable oil every so often to maintain the colour. However as it is a natural product colour

may deteriorate over time.



Olive Wood is a hard wood renowned for its strength and rustic appearance. Our Olive

wood is carved from a single piece of wood meaning the colour, shape and grain will not be

consistent. Olive Wood is not suitable for dishwasher use and should be hand washed in

soapy water and not left to soak. Store in a cool dry place and apply vegetable oil to maintain



Avoid cutting directly onto the slate with sharp objects as this will mark the surface. Slate is

not dishwasher safe and should be washed in warm soapy water and dried immediately. Do

not allow the Slate to soak.



Stainless Steel is the standard in the food service industry as it is easier to clean, more

hygienic and more durable than aluminium. It should be noted that using metal utensils may

result in the scratching of the surface . Stainless Steel is dishwasher safe.



Do not use metallic utensils on any aluminium cookware as this could scratch the coating.

Aluminium cookware is not suitable for dishwashers.



Our Black Iron Cookware is supplied with a protective layer that should be removed before

use with warm soapy water. Before use the pans should be seasoned by gently heating a

small amount of oil and allowing to cool before disposing of it. This begins the process of

forming a natural surface over time. Our Black Iron Pans are suitable for any heat sources.

When finished, cooking pans should be cleaned using kitchen paper. Black Iron is not suitable

for dishwasher use.



 Enamelware is the perfect solution to breakable ceramic due to its steel foundation. Due to

the nature of Enamel every product can differ slightly. Wash before first use. After use remove

any excess food with a damp cloth. Do not use abrasive cleaning materials. Safe for use in

the oven and dishwasher.



Any products that feature a Non-Stick coating must not have any metallic utensils used on the surface, as this can scratch and damage the coating.




We will offer an exchange or refund within 30 days of delivery. If the fault occurs within 12

months of delivery we will offer a full exchange. In all cases we reserve the right to inspect

the damaged product and verify the fault. If you have a query about this, please email with full details of your claim.



Under WEEE regulations we will take back end of life WEEE products that were sold by Zodiac

Stainless Products Co. These products will be disposed of in accordance

with WEEE regulations.